Privacy Policy


Modchat (” we”, ” our” or ” us”) values your privacy. This Privacy Policy informs you of your choices and our practices regarding any you provide to us.

The use of Modchat (through the Modchat mobile app, or any third party platforms through which Modchat is provided) may involve the collection and use of your Information.

It is important for you to understand how this happens and how you may control it, so please read this Privacy Policy carefully.

By using Modchat, you agree that we may collect and use your Information in accordance with this Privacy Policy, as revised from time to time.

If you wish to contact us regarding this Privacy Policy or any privacy-related matters, please contact our Privacy Officer via or via postal mail at:

Shenzhen, China

Floor 3 of Fulizhen Building

Kefa Road #1,Nanshan District





This Privacy Policy applies to Modchat, including any services associated with Modchat that incorporates this Privacy Policy by reference. Those Modchat-related services may have further privacy-related terms that you must agree to as part of your use of those services.

This Privacy Policy is incorporated into and forms part of the Modchat Terms of Service that you have agreed to in order to use Modchat. Any terms used in this Privacy Policy will have the same meaning as the equivalent defined terms in the Modchat Terms of Service, unless otherwise defined in this Privacy Policy or the context requires otherwise.


This Privacy Policy governs the manner in which Modchat collects, uses, maintains and discloses information collected from users (each, a “User”) of the website and Modchat app (“Site”).




We may from time to time revise or add specific instructions, policies and terms to this Privacy Policy. These instructions, policies and terms form part of this Privacy Policy. Where we consider that any changes to this Privacy Policy are reasonably material, we will notify you via,  or other means prior to the change becoming effective.

By continuing to use Modchat after any changes to this Privacy Policy, with or without notice from us, you are agreeing to the revised Privacy Policy.




We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.



We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.



Our Site and app don’t use cookies.



ModChat may collect and use Users personal information for the following purposes:

– To run and operate our Site and app

Information you provide helps us respond to your customer service requests and support needs more efficiently.

– To personalize user experience

We may use the email address to respond to their inquiries, questions, and/or other requests.




We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our servers.



We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.



Children under the age of 13 are not allowed to use Modchat. We do not knowingly collect Personal Information from any children under the age of 13. Please contact our Privacy Officer if you believe we have any Personal Information from any children under the age of 13 – we will promptly investigate (and remove) such Personal Information.



We will generally only retain your Personal Information for so long as is necessary to fulfil the purposes for which it was collected, as set out under the “How We Use Your Information” section above. However, in the following circumstances, we may be required to retain, preserve or disclose your Personal Information for a longer period of time:

  • in order to comply with applicable laws or regulations;
  • in order to comply with a court order, subpoena or other legal process;
  • in response to a request by a government authority, law enforcement agency or similar body (whether situated in your jurisdiction or elsewhere);
  • where we believe it is reasonably necessary to comply with applicable laws or regulations; or
  • in order to enforce the Modchat Terms of Service or this Privacy Policy, protect our rights, property or safety, or the rights, property or safety of our affiliate companies or other users of Modchat.

Subject to applicable laws and regulations, you may have the right to request to receive a copy of and make any corrections to your Personal Information which we hold, and to request that we deactivate and not use any of your Personal Information that is stored by us. You may direct such request to our Privacy Officer, you may also log into your account with us and make the appropriate changes. We will use reasonable efforts to respond to all such requests made to our Privacy Officer within 60 days.

Should your account be terminated by you or us for any reason, we will (subject to the above paragraph) take steps to ensure that your Personal Information is no longer available through Modchat, or otherwise used by us, within a reasonable period of time (subject to technical limitations) after such account termination.



By using our Site and app, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or app. Your continued use of the Site and app following the posting of changes to this policy will be deemed your acceptance of those changes.


Additional Terms and Policies

The following are additional policies that you must comply with in using Modchat:



If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.


Shenzhen, China

Floor 3 of Fulizhen Building

Kefa Road #1,Nanshan District


Privacy Officer:


This document was last updated on February 01, 2016